Privacy policy
This privacy policy will explain how we use the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- Payment
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
We collect personal identification information (Name, email address, phone number, etc.). Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies.
How will we use your data?
We collect your data so that we can:
- Process your order, manage your account.
- Email you with special offers on other products and services we think you might like
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We may share your email with our trusted partners where appropriate.
How do we store your data?
The personal information which we hold will be held securely in accordance with our internal security policy and the law. Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like. We do not share your data with any other companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at: hello@jamesgin.com.
Payment
If you choose a direct payment gateway to complete your purchase, then this is made through WORLDPAY and PAYPAL. Your credit and debit card data are not stored and is processed by WORLDPAY and PAYPAL only pending on your choice of payment. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to us processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: compliance@jamesgin.com.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 8/9/2022
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: compliance@jamesgin.com.